Research

Making recommenders tell the truth.

Recommender systems decide, quietly, what billions of people see each day. I study how to make them faithful to what users actually want — not just to whatever maximises click-through — and how modern language models can help align those two goals.

User Item Review

The triad my WSDM'25 paper aligns.

My recent work treats user, item and review representations as three points in a shared embedding space — and asks the model to pull them together through a contrastive objective.

Hover any node to see which edges light up: every pair is a loss term the model tries to satisfy.

Research topics

Research topic 01

Review-aware & Contrastive Recommendation

How can free-text reviews — the only place users actually say why they liked something — drive a recommender? I design contrastive objectives that align user, item and review representations so that language is a signal, not garnish.

Research topic 02

LLMs for Recommendation & IR

Large language models are tempting black boxes for ranking. I'm interested in where they genuinely add value (reasoning over sparse interactions, cold-start, explanation) versus where they just add cost and hallucination.

Research topic 03

Fairness & Risks in Recommenders

Who gets recommended, and who doesn't? I look at fairness measures for both users and items in implicit-feedback settings, and at the risks that popular algorithms quietly amplify.

Research topic 04

Text & Data Mining

Classification, clustering, named entity recognition, keyword extraction, intent analysis — the unglamorous plumbing that makes everything else work. I have a soft spot for Vietnamese NLP problems.

Publications

Google Scholar →

2025

  • WSDM 2025New
    A Contrastive Framework with User, Item and Review Alignment for Recommendation
    Hoang V. Dong, Yuan Fang, Hady W. Lauw

    The 18th ACM International Conference on Web Search and Data Mining.

2024

  • KES 2024
    Collaborative Fair-is-Better Filtering for Implicit Feedback
    Hoang V. Dong, Huu-Quang Nguyen, Hoang D. Nguyen, Duc-Trong Le

    International Conference on Knowledge-Based and Intelligent Information & Engineering Systems.

Author list marked with underline indicates me. Links will be updated as camera-ready versions and code are released.

Advisors & Collaborators

Primary Advisor

Yuan Fang

Associate Professor, SMU School of Computing and Information Systems.

Co-Advisor

Hady W. Lauw

Associate Professor, SMU School of Computing and Information Systems.

Achievements

6 entries ·

Awards

2025 National Vietnam Digital Award 2025
2025 Travel Grant SIGIR Travel Award — WSDM 2025
2020 Third Prize UET-FIT Undergraduate Research Conference — Intent analysis for E-commerce search

Competitions

2019 Rank 7 VLSP Shared Task 2019 — Hate Speech Detection

Scholarships

2022 PhD · Full Singapore MOE Scholarship — PhD in Computer Science, SMU
UET Top 5% University of Engineering and Technology — Academic Excellence

Academic Service

5 activities ·

Conference — Organisation

A* Organiser The Web Conference (WWW)
A* Committee SIGIR 2025

Conference — Reviewing

A* Reviewer KDD 2024
A* Reviewer WSDM 2025

Journal — Reviewing

Q1 Reviewer Tsinghua Science and Technology